Introduction
The National Insurance Academy (NIA) has unveiled its latest recruitment drive, opening 4,787 Customer Service Associate positions for dynamic graduates across India. This mass hiring underscores the government’s focus on bolstering customer support within the public insurance sector. Aspiring candidates will find this to be a prime opportunity for a stable, growth‑oriented Central Government career, complete with attractive allowances and long‑term prospects.
Vacancy Details
A total of 4,787 posts are available on a Pan‑India basis, with placements spanning NIA regional centers and partner insurance offices. Reservation will be provided as per Central Government norms: SC (15%), ST (7.5%), OBC‑NCL (27%), EWS (10%), and horizontal reservations for PWD and Ex‑Servicemen. Successful candidates may be posted to any location, ensuring diverse exposure to India’s insurance ecosystem.
Job Eligibility Criteria
- Post Name: Customer Service Associate
- Educational Qualification: Bachelor’s degree in any discipline from a recognized university or institute.
- Age Limit: 21 to 30 years as on 1 July 2025. Relaxation of up to 5 years for SC/ST, 3 years for OBC‑NCL, 10 years for PWD, and additional relaxations for other reserved categories per government guidelines.
Application Process
Candidates must apply online via the official NIA recruitment portal: https://recruitment.nia.gov.in. Steps include:
- Registration: Sign up with a valid email and mobile number.
- Form Filling: Enter personal, educational, and category details.
- Document Upload: Upload scanned photograph, signature, and requisite certificates in prescribed formats.
- Fee Payment: ₹300 for General/OBC; ₹50 for SC/ST/PWD, payable online.
- Submission: Review entries, submit the form, and print the confirmation page.
Selection Process & Exam Details
Selection will be through an Online Objective Test (English, reasoning, quantitative aptitude, and general insurance), followed by document verification and a personal interview. The written exam is tentatively scheduled for 14 September 2025. Aspirants should consult the official syllabus and solve previous‑year papers to gauge exam patterns and refine time management.
Important Dates & Salary
- Last Date to Apply: 31 July 2025
- Exam Date (Tentative): 14 September 2025
- Monthly Salary: ₹29,800 (Level‑7, Pay Matrix) + Dearness Allowance, HRA, and other benefits
Prospective candidates are urged to apply early, verify eligibility, and begin rigorous preparation to secure their place in this prestigious Central Government recruitment.Reason
